Last Updated: 15 September 2026
At Bihar IT, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect and use your information when you use our website or place an order.
Information We Collect
We may collect your name, mobile number, email address, billing/shipping address, order details, GST details (if applicable), and necessary technical information such as IP address, browser and device information.
How We Use Your Information
Your information is used to process orders, confirm payments, arrange delivery, provide order updates, handle returns/refunds, provide customer support, improve our website, and comply with applicable laws.
Payment & Shipping
Online payments are processed through Razorpay. For delivery, necessary customer information may be shared with our logistics partners, including India Post, Trackon, Blue Dart, Delhivery and other courier providers.
Google Analytics & Cookies
We use Google Analytics and cookies to understand website traffic, improve performance and provide a better shopping experience. You can manage cookies through your browser settings.
Sharing of Information
We do not sell or rent your personal information. Information may be shared only with necessary service providers such as payment gateways, courier companies, analytics/technology providers, or government authorities when legally required.
Data Security & Retention
We take reasonable measures to protect your information from unauthorised access or misuse. We retain information only as long as reasonably necessary for orders, customer support, accounting, legal and regulatory requirements.
Your Rights & Contact
Subject to applicable law, you may request access, correction or deletion of your personal information. For privacy-related questions or requests, please contact us through our Contact Us page.