Replacement / Refund Window

- Request Period: All replacement or refund requests must be raised within 3 Days from the date of delivery.

- Late Requests: Requests submitted after the specified period may not be eligible for replacement or refund, subject to applicable consumer protection laws.

- Manufacturer Warranty: Replacements for defective products will be processed in accordance with the respective manufacturer's or authorized distributor's warranty terms.

- Warranty Coverage: Bihar IT does not provide any additional warranty or guarantee beyond the coverage offered by the original manufacturer, unless explicitly mentioned on the product page.

No Returns for Personal Preference or Usage

Returns, replacements, or refunds will generally not be accepted for the following reasons:

- Used Products: Products that have been used, installed, activated, modified, or damaged after delivery, except where covered under applicable warranty or consumer protection rights.

- Change of Mind: Products returned due to a change of mind, personal preference, or subjective dissatisfaction are not eligible for return or refund unless otherwise specified.

- Incorrect Selection: Orders placed with an incorrect model, specification, compatibility, or product variant selected by the customer may not qualify for return or refund.

Note: These conditions do not affect customers' statutory rights regarding defective, damaged, counterfeit, misrepresented, or incorrectly supplied products. All claims are subject to verification and applicable laws.